Support
When something breaks, a few details up front get you a fix faster. Work through these in order.
Close the game first
Section titled “Close the game first”- Close FiveM and GTA V. Locked files cause most “it won’t switch” problems.
- Make a backup before you try anything risky.
Update FiveLaunch
Section titled “Update FiveLaunch”When a new build is out, the app footer shows Update available: vX. Click it to download and restart. A lot of reported bugs are already fixed in a newer version.
Only the first install is manual. Every update after that is one click.
While a game runs, the tray icon shows Playing <client> with the elapsed minutes. Use it to confirm which client launched.
Common questions
Section titled “Common questions”- Install and setup: Quick start
- Client toggles: Clients
- ReShade or plugin problems: Plugins
- App settings and paths: Settings
- GTA settings file: GTA settings XML
CitizenFX.ini: CitizenFX.ini- Which folder holds what: Folder structure
Where the logs are
Section titled “Where the logs are”Attach logs to your report when you can:
- App logs: click Logs in the app footer.
- ReShade diagnostics: each client with plugins on writes
%APPDATA%\FiveLaunch\clients\<clientId>\settings\reshade\diagnostics.log.
If you don’t know a client’s ID, click Open client folder in the client’s details (the i button). The folder name is the ID.
Report a bug or request a feature
Section titled “Report a bug or request a feature”- Open a GitHub issue
- Search existing issues in case someone already reported it
What to put in an issue
Section titled “What to put in an issue”- what you expected to happen
- what happened instead
- your FiveLaunch version, shown in the app footer
- the client’s toggles:
mods,plugins,pluginsMode,gtaSettings,citizenFxIni,citizen, and pure mode - your FiveM install path, and whether it’s the default or custom
- logs, or at least the relevant lines
The GitHub workflow page has a template you can copy.